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Contact Information
Visit Us
Güney Mevkii 84
39815 Afyonkarahisar, Turkey
By appointment only
Social Media
Follow us for updates, reviews, and community events
Business Hours
- Monday - Friday: 9:00 AM - 6:00 PM (GMT+3)
- Saturday: 10:00 AM - 4:00 PM (GMT+3)
- Sunday: Closed
Our online support team is available 24/7 via email for urgent inquiries.
Frequently Asked Questions
How do I track my order?
For digital purchases, you can check your email for delivery confirmation. For physical items, you'll receive a tracking number via email once your order ships. You can also view your order status in your account dashboard.
What is your return policy?
For physical items, we offer a 30-day return policy. Digital purchases follow the platform's refund policy (typically 14 days if unused). Please check our Refund Policy page for detailed information.
How do I redeem a game code?
Game codes can be redeemed on the respective platform (Steam, Epic Games, PlayStation Network, Xbox, etc.). We include platform-specific redemption instructions with every purchase, but you can also find detailed guides in our support section.
Do you offer international shipping?
Yes, we ship physical items to most countries worldwide. Shipping costs and delivery times vary by location. Digital purchases are available globally, though some content may be region-restricted based on publisher requirements.
How can I submit a game for review?
Developers and publishers can submit games for review consideration by emailing reviews@puildsgg.com with details about the game. Due to high volume, we cannot guarantee review coverage for all submissions, but we do review each request.
Can't find the answer you're looking for? Contact us directly and we'll get back to you as soon as possible.